Articles by

Steve Outing

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    This post is one in a series on what four community and place-based foundations are learning by funding media projects that help to meet their local information needs. All are funded through the Knight Community Information Challenge. Photo credit above: Kevin Bain. A video previously posted has been removed. One year in, four foundations participating together in a learning cohort on local news and information solutions are beginning to share some lessons learned. One of the most important, the participants found, is the value of a thoughtful but fast-paced program of experimentation where failure is OK, because it provides quick learnings and insights. Such ambiguity and risk taking is not the norm for many community and place-based foundations, but the learning cohort members think that it should be. The four foundations – the Dodge Foundation, Silicon Valley Community Foundation, Incourage Community Foundation and the Chicago Community Trust – were winners of the Knight Community Information Challenge, which offered matching funding to local foundations launching news and information projects. Each was chosen to receive further funding for a deeper dive into local project. To help, staff members and leaders from each foundation participated in a series of design-thinking workshops, underwritten by Knight. Related link Learn more about each of these foundation’s projects Here are some of the key learnings from the cohort’s year of working together: Lesson: Design thinking holds promise The deep-dive cohort workshops were led by Judy Lee, a San Francisco-based innovation trainer and consultant, who coached the four foundation teams on such core design-thinking concepts as rapid experimentation and prototyping so that ultimately a project is designed with (not for) stakeholders. Terry Mazany, executive director of the Chicago Community Trust, says he came to further appreciate the value of rapid prototyping and new ways to think about serving the foundation's "customers." The Trust already was incorporating design thinking into its operations, including with the Knight-funded civic tech organization the Smart Chicago Collaborative.  But the cohort experience suggested that an even greater use of its principles is in order.
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    Photo: Over 5,000 people attended the 2015 Community Picnic in downtown Wisconsin Rapids on the bank of the Wisconsin River. Photo by Tim Habeck via Incourage. This post is one in a series on what four community and place-based foundations are learning by funding media projects that help to meet their local information needs. All are funded through the Knight Community Information Challenge. For many philanthropic institutions, the printed annual report is classic and enduring. In this digital age, some annual reports are purely pixels – published on a website and/or e-mailed to benefactors, grantees and community stakeholders. But one community foundation in central Wisconsin felt it wasn’t getting the return on its investment with its annual report. Focused on engaging the community, and getting more people involved in local decision-making – an effort supported by Knight – Incourage Community Foundation decided to scrap its formal report and accompanying dinner event. The move represents a major shift in communications strategy. In the report's place is an annual community picnic, presented in the city of Wisconsin Rapids by Incourage as a way to encourage community members to interact with each other, and foster a community spirit of mutual giving. Picnic attendees numbered more than 5,000 at the August 5, 2015, event. That's impressive for a city of 18,000 residents. This community picnic is now four years old. Attendance continues to rise, from about 1,000 the first year to 3,500 in year three. At that point, the event outgrew its previous venue. Because Incourage is leading an initiative to revitalize the downtown area – and purchased an old newspaper building on the city's riverfront in order to transform it into a lively community accelerator  – it made sense to relocate the picnic downtown, according to Corey Anfinson of Incourage.
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    Livestreaming the ADA 25 Chicago launch. The Chicago Community Trust is lead supporter of the event. Photo by Daniel X. O'Neil. This post is one in a series on what four community and place-based foundations are learning by funding media projects that help to meet their local information needs. All are funded through the Knight Community Information Challenge. We live in a world of information overload. Conventional wisdom suggests that we're all so overwhelmed by the super-fast growth of information and data that providers of content must make everything short and succinct. But in Chicago, a contrarian view is taking shape. For the Smart Chicago Collaborative, which uses and promotes technology to inform people and improve lives, every civic program and event that the organization manages or is involved in is documented comprehensively, in fine detail. Any project or event that Smart Chicago is involved with (or runs solely) may be: ●       Recorded on video or audio, and/or livestreamed;
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    Photo credit: Daniel Bayer for Aspen Institute  This post has been updated. What will your local public library look like in the future? A digital-age gathering place that’s still a monument to the printed page? Perhaps shed of its physical walls and transformed into a virtual library, accessed by patrons from their homes, businesses or open public spaces? Or...? The sentiment is nearly universal that the public library – open to and serving all strata of a community – is an asset and public treasure to be protected as well as updated as it necessarily transforms for the digital age. In the mountains of Colorado last week, a group of library leaders were joined by thought leaders and decision-makers from government, technology, business, academia and philanthropy to consider and plan for the future of the public library. Assisted by facilitators at the Aspen Institute, participants in the Leadership Roundtable on Library Innovation, part of the Aspen Institute Dialogue on Public Libraries and supported by Knight Foundation, worked over three days on proposals to guide libraries through a difficult march toward future relevance.
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    This post is one in a series on what four community and place-based foundations are learning by funding media projects that help to meet their local information needs. All are funded through the Knight Community Information Challenge. Alas, there's not a solid blueprint for creating informed communities in the digital age. Addressing the news and information needs of local communities, in the face of years of decline by newspapers and other legacy news organizations, requires a high degree of willingness to experiment (and tolerance of experimental failures). Such is the lot of a growing number of community foundations as they take on an expanding role in improving the news and information ecosystems of their localities. Often, a culture shift is required. The Silicon Valley Community Foundation is in the middle of a period of intense experimentation in the local-news and -information space, in part a reaction to its involvement in a design-thinking process that is part of its Knight Foundation grant and in collaboration with three other place-based foundations.
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    Video: Michelle Ha Tucker, Library Innovation by Design. Photo of man studying by Chris Devers on Flickr. “We used to know how to know. We got our answers from books or experts. … In the Internet age, knowledge has moved onto networks. There’s more knowledge than ever, but it’s different. Topics have no boundaries, and nobody agrees on anything.” – David Weinberger “The real difficulty in changing any enterprise lies not in developing new ideas, but in escaping from old ones.” – John Maynard Keynes These two quotes must scare most librarians. Rightly so. They were among the provocations offered as an introduction to a group of experts gathered at the Aspen Institute in Colorado this week to consider the future of libraries. Not only must librarians adapt to an information world that is rocking with seismic upheaval, but as institutions funded by taxpayer dollars, public libraries face the challenge of dealing with internal cultures and bureaucratic systems that make institutional innovation difficult – plus scrutiny from the public that can make library leaders cautious. Monday was Day One (of three) of the Leadership Roundtable on Library Innovation, part of the Aspen Institute Dialogue on Public Libraries and supported by Knight Foundation. A good part of the day was spent examining the situation that libraries find themselves in, identifying opportunities and challenges. The event includes executives of several large metro public libraries, but also thought leaders and decision-makers from government, technology, business, civil society and academia. For the next couple days, roundtable participants have the task of identifying ways that libraries can restructure their work to benefit their communities while finding ways to innovate effectively and continuously. Libraries remain trusted community hubs and repositories of knowledge and information, but in an era where trusted knowledge is being replaced by amorphous information flows, innovation and change is required ahead. Here are some notable suggestions for and criticisms of libraries from roundtable participants, aimed at sparking useful discussion during the remainder of the event. (I will write an overview and report on the group’s recommendations later this week.)
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    This post is one in a series on what four community and place-based foundations are learning by funding media projects that help to meet their local information needs. All are funded through the Knight Community Information Challenge. Since commercial media, especially newspapers, continue to shrink their local, accountability journalism, it's reasonable to think that public and nonprofit media will be key players in producing more civically important journalism. But public media alone may not be able to save the day. In New Jersey, for instance, public radio and TV were eviscerated in 2011 and are still recovering. Most other public-media outlets in the U.S. find it difficult to grow news-coverage capacity since funding is, as always, a struggle. Nonprofit media? While a growing cadre of nonprofit news organizations have emerged in recent years, expecting them to significantly make up for the lost journalism is unrealistic. Molly de Aguiar, director for media at the Geraldine R. Dodge Foundation, points out that other than NJTV/Public Media NJ Inc. and NJPR, the public media serving New Jersey, the state has only one significant nonprofit news organization, NJ Spotlight (which is funded by a group of foundations including Dodge and Knight). With a limited public-media footprint and without multiple nonprofits to support, Dodge is positioned to support the complete range of media players serving New Jersey: public media, nonprofit news AND for-profit news startups. "If you're a small place-based or community foundation, it may be that your only option is to support local journalism as a business,” de Aguiar says. Dodge is moving aggressively to shore up local news in New Jersey in part because it is one of four community and place-based foundations receiving Knight funding for local news and information projects. Of the four, Dodge stands out for its support of and grants to small for-profit news startups, in addition to public and nonprofit news entities, with the mission of helping the news startups grow enough so that communities in New Jersey receive more civically important news coverage.
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    KCIC Deep Dive presentations: Design thinking and learning together. From left; Susan Patterson, Co-Director, KCIC, Knight Foundation, moderator, Dan X. O'Neil, Chicago Community Trust/Smart Chicago Collaborative, Kelly Ryan, CEO, Incourage Community Foundation, Chris Daggett, President & CEO,  Geraldine R. Dodge Foundation and Emmett D. Carson, Ph.D., CEO, Silicon Valley Community Foundation during the Knight Foundation's Media Learning Seminar 2015. Photo by Patrick Farrell.  It's been a few years since community and place-based foundations began working more furiously on fostering more informed and engaged communities through a wide range of news and information projects.
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    Digital futurist Amy Webb at the 2015 Media Learning Seminar in Miami. Photo by Patrick Farrell.  When digital media futurist Amy Webb gives a presentation on what's about to impact the media world, the audience often is split: Some folks are inspired by the possibilities of technologies disrupting our lives, while others don’t want to bother with them. Webb opened her talk Monday at Knight’s Media Learning Seminar acknowledging that common reaction – and proceeded to make her point: She demonstrated Crystal, a new web app that predicts personality traits based on a person’s web footprint. Some in the audience squirmed. Perhaps they aren’t for everyone, but then many of Webb's tech trends to watch are already impacting the way we consume information.
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    From left; Michelle Srbinovich,  General Manager WDET 101.9FM, Vincent Duffy, News Director, Michigan Radio, Stephen Henderson, Editorial Page Editor, Detroit Free Press, John Bebow, President and CEO, Center for Michigan, Chastity Pratt Dawsey, Reporter, Bridge Magazine, The Center for Michigan and Jennifer Preston, VP, Journalism, Knight Foundation, moderator for the panel: The State of Community News and Engagement during Knight Foundation's Media Learning Seminar 2015, held at the Biscayne Bay Marriott Hotel. Photo by Patrick Farrell.  Michigan's ailing auto industry was propped up by federal bailouts beginning in 2008, but that didn't resolve Detroit's troubles, culminating in the "Motor City's" historic bankruptcy filing in 2013. Alas, Detroit-area news outlets got no bailout. Just as the biggest story of Detroit's history was upon them and demand for their work skyrocketed, they faced shrinking financial support from advertisers and subscribers and the decline of the newspaper industry.
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      Experimental Modes Convening at The Chicago Trust on April 4. Photo by Daniel X O'Neil on Flickr. This post is one in a series on what four community and place-based foundations are learning by funding media projects that help to meet their local information needs. All are funded through the Knight Community Information Challenge. Perhaps a reason that civic tech has not yet found a prominent place within many community and place-based foundations is the emphasis on "technology." Would civic tech grow faster if "civic engagement" with people were a bigger, more visible part of the process of using and developing technology services to address citizens' civic needs? "I've found that the framing of 'civic tech' is not immediately resonant with community foundations," says Daniel X. O'Neil, executive director of the Chicago Community Trust's Smart Chicago Collaborative, which is at the forefront of foundations experimenting in this field.